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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Warranty Period
- Annexes - 3 years
- Walls and Draft Skirts - 3 years
- Hardware such as Anti-Flap Kit & Curved Roof Rafters - 1 year manufacturer’s warranty
- Awnings - 1 year
- Xtend Outdoors Branded Product - 1 year
Xtend Outdoors will undertake all steps necessary to resolve any fault with our products as quickly and with as little inconvenience to our customers as possible. Should a defect covered by this Warranty appear, please contact Xtend Outdoors within 7 days of first becoming aware of the defect. Xtend Outdoors will assist the Customer to rectify and resolve any Product issue that may arise.
Click here to view the Xtend Outdoors Warranty Statement.
Product Safety Recall
Quell Firestop
Do you own this product? Click here for recall information.
Need to make a warranty claim?
Please complete & submit the Warranty Claim Request form below. Note we will not be able to process your warranty request until we have received the completed form. If you have any further queries, please contact warranty@xtendoutdoors.com.au
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